E&H Online provides training and support for the institutionally-licensed educational technologies (EdTech) employed at Emory & Henry College. We welcome our faculty and staff to innovate and explore various available educational technologies to enhance the learning experience for our learners across face-to-face, hybrid, and online modalities.
Notes
- Respondus Lockdown Browser does not work on Chromebooks
- Most Respondus problems are due to one of the following:
- Firewall conflicts > turn off the firewall
- Anti-Virus software conflicts > turn off the anti-virus program
- Loss of internet connectivity > send teacher a message and try to reconnect and resume exam
- Other potential issues
- Give the browser a few seconds to fully load the exam before clicking 'Take the Quiz'. Clicking too soon has been reported as a potential cause of issues
- Browse to the quiz from the Assignments page, or the Modules page. Sometimes following links in notifications or in the 'To do' section of your Dashboard will fail to send all of the necessary parameters to the Canvas server.
Downloading Respondus LockDown Browser
Troubleshooting Respondus LockDown Browser
- Blank screen during exam
A blank screen indicates that the browser has lost connectivity with your institution's server, and the webpage cannot load into the browser.
In most cases, you should be able to leave your exam, shut down LockDown Browser, and restore your internet connection. We recommend restarting your computer and moving as close to the router as possible.
If a freeze has occurred, and you're unable to exit, please reference this article
For more information see - https://support.respondus.com/support/index.php?/default_import/Knowledgebase/Article/View/579/25/blank-screen-during-exam
- Modern Browser: Internet Explorer 11, Firefox (latest version), Chrome (latest version) Microsoft Office 2016 (Free to Emory Students via Office365) McAfee VirusScan Enterprise (Free to Emory Students) Respondus Lockdown Browser (Free to Emory Students) Additional software may be required. Anti-Virus & Malware Options.
- Jun 15, 2021 Eric Clapton will return to the road for a new set of US dates in September. His special guest on the shows will be blues-rock favorite and Fabulous Thunderbirds co-founder Jimmie Vaughan.
- Emory & Henry College. Search Emory & Henry Search. E&H Online ALL OFFICES & SERVICES. Respondus Lockdown Browser Respondus Lockdown Browser is a customized browser that locks down the testing environment in a designated Learning Management System (LMS).
- LockDown Browser appears as malware or a virus
This is a potential problem when installing Respondus Lockdown Browser.
Security software or an 'anti-malware' program with very high settings might falsely detect LockDown Browsers as malware such as a virus, Trojan or parasite. The security program would block the download or corrupt the LockDown Browser installer.
https://support.respondus.com/support/index.php?/default_import/Knowledgebase/Article/View/274/18/lockdown-browser-appears-as-malware-or-a-virus
- Error Message:'Update server is not supplying information, or the connection to update server is blocked.'
When the warning appears, 'Update server is not supplying information, or the connection to update server is blocked. Please try again later' this typically indicates that security settings or another application is blocking access to the Respondus servers that LockDown Browser uses at startup
https://support.respondus.com/support/index.php?/Knowledgebase/Article/View/195/25/update-server-is-not-supplying-information-or-the-connection-to-update-server-is-blocked
- You must close SSInvitationAgent in a Mac
The 'SSInvitationAgent' is actually a component of other applications such as Apple Messages that also offers a screen sharing option, which is separate from the Mac->System Preferences->Sharing indicated in a warning when starting LockDown Browser 2.0 for Mac.
https://support.respondus.com/support/index.php?/default_import/Knowledgebase/Article/View/576/25/you-must-close-ssinvitationagent-in-a-mac - Mac: Webcam Not Detected
If your webcam is not detected at some point during the pre-exam webcam check, and you see the below message, it is likely caused by 3rd party anti-virus software that is installed on your computer. It's also possible that you aren't seeing the below message, but rather are experience a freeze/hang on one of the steps. This, too, may be caused by anti-virus software.
https://support.respondus.com/support/index.php?/default_import/Knowledgebase/Article/View/425/26/mac-webcam-not-detected - Webcam Blocked
If you see an image of camera with an arrow through it during your pre-exam webcam check, it is because of a privacy setting that is enabled in your camera's software utility.
https://support.respondus.com/support/index.php?/default_import/Knowledgebase/Article/View/470/26/webcam-blocked - Error: Course (OK), Exam (UNKNOWN)
The above error indicates that the exam's LockDown Browser settings could not be detected. For Canvas users, this may be due to you not letting each page fully load before clicking on the 'Take Quiz' button.
https://support.respondus.com/support/index.php?/Knowledgebase/Article/View/483/0/canvas---course-ok-exam-unknown
- Due Oct 1 at 11:59pm
- Points50
- Questions51
- Available Oct 1 at 12am - Oct 1 at 11:59pm about 24 hours
- Time Limit 60 Minutes
- Requires Respondus LockDown Browser
Instructions
Read each question carefully and type in the correct answer. This exam is timed and you have 60 minutes to complete it. There are 50 questions. When typing your answers, make sure that you spell the words correctly. If your spelling is way off you will lose points.
This exam SHOULD NOTbe discussed with other students. Kumpulan desain undangan format cdr. Discussing the exam is a direct violation of the honor code and will be handled in such a manner.
Lockdown Browser Canvas
Academic Dishonesty in the classroom will not be tolerated. Violations of the Student Code of Conduct will receive a grade of 0% for the assignment and a report of the incident will be forwarded to the Honor Council of the School of Nursing. The honor code is in effect.
Emory Lockdown Browser Extension
Only registered, enrolled users can take graded quizzes